Job Description :
Technical Writer 2/ (574847)/F2F
Dimondale, MI
Duration:12 Months
F2F
Short Description:
Develops and maintains user and technical documentation and project process documentation for Application Teams.
Complete Description:
Years of Experience:
4-7 years of experience in the field or in a related area.
Job Description:
Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
Develops and maintains user and technical documentation and project process documentation for Application Teams. Understands the user’s view of applications and /or technology and is able to put procedures in a logical sequence. Provides expertise on technical concepts of applications and /or user groups and structuring procedures in a logical sequence, due to a broad understanding of the applications. Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document.
Develop, enhance, and maintain user documentation for multiple applications including documentation required for the operations provider. Develop on-line source documentation as appropriate. Maintain documentation libraries and subscription lists. Identify, create, revise, and maintain documentation and templates. Ensure appropriate control access/use of documentation materials. Maintain application and user documentation. Ensure messages and terminology is consistent across all written materials. Research and complete documentation service requests. Communicate accurate and useful status updates. Manage and report time spent on all work activities. Follow quality standards. Ability to work in a team environment. Strong communication skills; both written and spoken.
Composes technical documents, manuals, bulletins, brochures, publications, training manuals, and special reports. Organizes and coordinates the composition of material and drafting of forms suitable for reproduction. Reviews and edits prepared material and illustrations. Develops and refines material for publication in journals and periodicals. Prepares informational material for release to the mass media. Works with agency staff in the development of formats, graphics, and the layout of publications. Assists agency staff in preparing and refining material for speeches and other public presentations. May research product design, capabilities, and compatibility ranges.
May oversee the writing, editing, publishing, and distribution of specification documents. May review various resources and prepare analyses or summaries. May train others. Experience in technical writing, journalism, or communications work. Knowledge of the techniques and methods of planning, organizing, and writing various types of materials; of research methodology; and of departmental policies, procedures, and regulations. Skill in the use of office equipment. Ability to conduct research; to compose, review, illustrate, and edit technical documents, materials, and reports; to communicate effectively; and to train others.
Skill
Required / Desired
Amount
of Experience
Practical Experience as a Technical Writer or Editor or similar job function
Required
4
Years
Professional Experience as a Technical Writer in the Information Technology field
Highly desired
4
Years
Proficiency in Microsoft Office Suite
Highly desired
4
Years
Proficiency in Microsoft Visio or Similar Visual Modeling Tool
Highly desired
4
Years
Experience in large, complex Business and/or Information Technology environments
Highly desired
4
Years
Proficiency in SharePoint design and maintenance experience or similar document management/collaboration tools
Required
4
Years
Practical experience with document maintenance and version control (document management)
Required
4
Years
Bachelors Degree in English, Journalism, Publishing, Advertising, Business or related
Required
4
Years
Questions
Description
Question 1
Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?
Question 2
Please list candidate''s email address that will be used when submitting E-RTR.
Question 3
Detail your practical experience as a Sharepoint User?
Question 4
Do you have practical experience as a Sharepoint Designer or Admin. If so, please detail.
Question 5
Do you have practical experience with MS Visio? If so, please detail.
Question 6
Do you have practical experience with document control of IT artifacts and document management in general?
Question 7
Are you comfortable supporting multiple projects all at the same time under different Project Managers and sponsors? (this will be part of the expectations of the role)
Question 8
Are you comfortable with on-going changes and priority shifts? (flexibility will be part of the expectations of the role)
Question 9
The client plans to schedule IN PERSON ONLY interviews for this position September 19th and 21st. Please confirm your candidate will be available to interview any of those days if selected.
Question 10
Please include a paragraph re: candidate''s availability, location, applicable skills, and other pertinent information in the Summary of Qualifications tab, when submitting.