Job Description :
DTJP00011688
Technical Program Management Consultant - United States
Austin, TX 78753
7 months plus

Must be W2, must be able to work onsite. Must Haves: Strong program management skills including the ability to influence across teams. Technical knowledge on SW development, ideally with ability to understand operating system requirements at a high level. Dell experience in product group is a strong plus.

Program Manager responsible for the management of multiple projects in Client Product Group.

Key Responsibilities:
Responsible for leading multiple teams through our Offer Lifecycle Process (OLP
Interfacing with multiple teams across WW locations.
Defining the program governance (controls); Planning the overall program and monitoring the progress; Managing the program’s budget; Managing risks and issues and taking corrective measurements; Coordinating the projects and their interdependencies; Managing and utilizing resources across projects; Managing stakeholders’ communication; Aligning the deliverables (outputs) to the program’s “outcome” with the aid of the business change manager; and Managing the main program documentations.
Responsible for driving change and continually improving the efficiency of the Project.
Maintains in-depth awareness of industry trends, business conditions and internal processes and practices to meet project/program delivery requirements.

Day to Day:
Plan, monitor and report on the project(s) using project management tools, and will provide status to exec leadership as required. Drive and ensure that their project(s) implementation is meeting scope and schedule. This Program management position has a specific focus on implementation, compliance and readiness of a key partner’s requirements across all products in the Client Product Group.

Requirements:
Strong program management skills including the ability to influence across teams. Technical knowledge on SW development, ideally with ability to understand operating system requirements at a high level. Dell experience in product group is a strong plus.

Will work with multiple program managers on the team, as well as PMs and other functions across product group. Individual will see a relatively broad view across HW platforms and SW.
This position is located onsite.
Hours are flexible - must be willing to attend some evening calls to interface with teams in Asia.

ACCOUNTABILITIES Drives a core product design team to deliver a product(s), service(s), or solution(s) to external customers. Leads cross-functional, Worldwide core team(s), kicks off programs, establishes schedules and drives meetings. Cross Functional Team members can include Services, Engineering, Quality, Product Operations, Marketing, Procurement, Global Operations, Finance, etc. Drives the core product design team to meet or exceed program objectives (Cost, Quality, Schedule, Features, Fulfillment/Continuity of Supply, Solution delivery across products & service offerings, and Customer Specific Needs Prepares core product design team and extended teams for internal and external ISO Audits for Dell to maintain ISO Corporate Compliance. Manages audit process and drives for success. Establishes clear objectives and deliverables for each program that support the LOB?s business. A Program Manager is often expected to manage multiple programs in parallel. Develops Offer Lifecycle deliverable document(s), schedules timely executive review, and delivers phase reviews along with interim updates. Tracks progress, reports status and makes necessary corrections to achieve program objectives. Establishes working relationships and influences/persuades at the Manager, Director, General Manager, Vice President, and Senior Vice President level. Subject matter expert in product development processes, product/solution areas, and customer needs and usage. Builds effective, high performance core product design teams and provides ongoing performance feedback to functional management. Leads the cross functional team to define the product/solution definition and requirements. Manages the creation, review and approval of the MRD and Phase Exit materials. Works with core product design team and executive leadership to establish quality and customer experience goals for the program. Works with the core product design team to establish plans to achieve the quality and customer experience goals. Drives the creation, review and approval of the Program Plan or Statement of Work (SOW Manages major risks and issues through effective contingency planning and proper escalation. Ensures core product design team members communicate post mortem findings to the appropriate departments. Attaches each phase exit document lessons learned and review lessons learned for the next phase. Manages and communicates program changes post Plan Exit using PCR?s to ensure cross functional/org alignment. Analyzes and reports actual performance vs. Program goals. Drives team to deliver quality results at, or better than, quality goals. Manages non-product or solution cross-LOB initiatives, examples include Cost of Goods Sold management, and Resource sizing/planning. RESPONSIBILITIES Presents, communicates, and ability to influence LOB business leaders. Leads multiple high visibility programs moderately complex in nature (technology, organizationally Lead/develop department level or moderately complex process initiatives or business strategy. Demonstrates ability to grow cross-functional team members by identifying develop opportunities.