Job Description :
DTS is looking for Technical Business Analyst for our direct client Position in Troy, MI.
No third party C2C allowed. Candidates have to work directly with us on our W-2.
Position Description:
The Business Analyst will play a pivotal role in a strategic program that will modernize one of key IT systems & build the foundation that will drive business transformation. Primary responsibilities will include working with Business and IT stakeholders to methodically understand and decompose the current process and systems landscape; including external supplier integration points. The Business Analyst will drive value throughout the entire development lifecycle from project inception, requirements, design, construct, testing, and deployment. The ideal candidate must be passionate about delivering results, must be an innovative and strategic thinker, willing to challenge status quo, can learn quickly, is self-motivated, detail oriented, and can sift through voluminous amounts of information to pinpoint which items are relevant for inclusion in the future state solution (COTS and / or custom developed The Business Analyst will need a blend of business skills and experience in leading cross-functional initiatives that enable them to facilitate sessions with multiple stakeholders to drive measurable results. This role will require impeccable organizational, time management, and communication skills, and must work well in a matrix organization.
Principal Accountabilities:
Decompose as-is processes (including mapping to multiple systems, inputs, outputs and integration points)
Gather and document requirements in multiple process areas and disciplines in the Commercial Auto Finance arena including business process, controls, system conversion, data conversion, analytics and reporting
Determine how current functionality, business rules and controls will map and be configured in the new system; identify opportunities to simplify and streamline existing processes and controls, leveraging go forward software
Leverage internal and external best practice and benchmark data to drive productive and appropriate process changes that will simplify process, support ease of business, and improve controls
Work with various internal and external IT partners to define best solutions for future-state Operations ensuring solution is flexible and accommodating to future innovation and growth strategies
Develop and execute thorough project, change management, and test plans and aid in the closure of gaps and defects
Support a successful proof of concept for a key process area in the new system
Aid in change management and acceptance, including communication and training
Minimum Requirements:
High school diploma or equivalent required. Associate/Bachelor’s degree in business or related discipline preferred. 4+ years in customer service or financial services industry is needed.
Highly organized with a controls mindset
Strong time management skills
Must have experience in one or more of the following areas for the Commercial Auto Finance program:
o Dealer Service
o Cash Management
o Remarketing
o Monitoring of Commercial Dealer lending portfolio
o Collections
o Compliance
o Data and Reporting
o Finance, Treasury and Tax
o Commercial Credit / Funding / Product / Pricing
o OEM
o COTS stand-up
o Business and Change Delivery
o Core Receivables System
o Integration Delivery
o System Conversion
o Platform Development
o Solution Integration
Accomplished at facilitating sessions with cross-functional groups to gather appropriate inputs required to define several key items including, but, not limited to processes flows, requirements, controls, test cases, and training materials
Comfortable challenging status quo and driving change
Familiar with process re-engineering / six sigma concepts
Excellent written and verbal communication skills
Ability to effectively work with employee and external partner resources, both on-shore and off-shore
Skilled with Microsoft products, in particular MS Excel, MS Access, MS PowerPoint
Able to work on multiple teams and prioritize efforts based on program objectives and timeline
Capable of working with stakeholders to define and document reporting and analytics needs
Ability to travel as needed to support project
Willingness to commit to multi-year project assignment
Please forward your resume to