Qualinity Services LLC
Wilmington, DE
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Job Description :
Title: Technical Business Analyst/Solution Designer (OSS/BSS)
Location: Philadelphia PA


Skills Required:

Experience in implementation projects for the BSS/OSS in the Telecommunications industry.
Good understanding of the Telecommunications industry standards and methodologies.
Knowledge of integration approaches and technologies.
Practical experience in preparation of requirement specifications on technical and business levels.
Good Powerpoint presentation skills.
Communicate in large groups and product demonstrations.
Practical experience in preparation of requirement specifications on technical and business levels.
Communicate in large groups and product demonstrations.

Responsibilities:

Analysis of existing process flows and identifying process improvements.
Analysis of process flow for operational effectiveness.
Work with external application teams to understand functionality exposed via APIs and define data mapping definitions.
Model business process flows and decision rules in a business process modeling tool.
Engage directly with business stakeholders for requirements gathering.
Facilitate requirements sessions and walkthroughs with business and IT resources.
Produce presentation of the business problem and solution benefits.
Produce functional specification documentation.
Train end users on the application.
Lead requirements definition process with customer.
Prepare gap analysis, citing differences in customer requirements and product functionality.
Answer questions and clarify requirements during the estimation and development cycle through roll out.
Work with the project team and stakeholders as needed to manage change (scope and schedule
Participate in training documentation and delivery.
Perform product demonstrations as necessary to introduce the customer to the product.
Develop and support a collaborative relationship with the technical team and end users from the customer side.
Participate in on-site sessions with the customer for requirements gathering, training and User Acceptance testing
             

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