Job Description :
Hi,

Greetings, I do have great opportunity to work with our Fortune 500 client for Tech Business Analyst @ San Antonio TX, Kindly take a look and revert me ASAP

Job Description:

Required Skills (and years of experience): TOP 5 SKILLS NEEDED

Self Starter with a results driven approach. (3 years) – This individual will be the most junior team member on a team of top technical talent. This team moves very quickly. Organization skills with the ability to self-organize and create structure for the team.
Experience with Agile software projects. Flexible to change of scope and priority.
JIRA and/or Github experience (2 years)
Technical Specifications and documentation of requirements (5 years)
Ability to build out workflows and process mappings. (2 years)

Preferred Skills: (NICE TO HAVES)

Call center experience. Avaya and/or telephony knowledge.
Confluence knowledge. Specifically, One wiki.
Ability to write detailed use cases and acceptance criteria
Required Soft Skills:
Ability to interact with all levels of personnel, from business stakeholders to call center users.
Situational awareness. Ability to recognize and differentiate appropriate settings where questions and lower level detail collection is appropriate.
Excellent Communication skills
             

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