Job Description :
Essential Functions:
* Provide troubleshooting and diagnostic support at L2/L3 level for these technologies
* Incident, problem and service outage management * Service request fulfillment/Project provisioning
* Connections/sources, tools/capabilities
* Environment set-up
* Install, configure and maintain base software
* Patch and Release Management
* Security Management
* Provide 24x7 production system support
* Document and maintain work-instructions
* Initiate, submit and implement change requests
* Log technical support tickets with vendor helpdesk
* Implement and maintain monitoring capabilities
* Collaborate with L3 on patch and bug fix deployment
* Identify and raise system capacity related issues (storage, licenses, performance threshold)
* Performance, capacity and utilization monitoring
* Optimization and Performance tuning

* 5 years of experience in Tableau implementation and administration
* To be considered for this position, candidates must have experience in a similar role or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed
* Relevant education and/or training will be considered a plus