Job Description :
This is an exciting opportunity to support Fortune 500 and 1000 customers, and to excel within a fantastic team. The Senior Exchange/O365 Engineer position works with customers, management and peers to design, configure and support messaging systems such as on-premises and hybrid Exchange Organizations, Exchange Online, Office 365, OneDrive for Business, Microsoft''s Intune, AAD Connect, and other Microsoft messaging and communications services. Support includes specifications; installation, configuration and testing of services; establishing guidelines and standards; support of existing infrastructure and users, project support as directed, and other technical support functions. Training, mentorship, and other growth opportunities are a regular part of this role. Excellent presentation and communication skills are a must.
The Senior Exchange/Office 365 Engineer will provide subject matter expertise in support of Exchange, Exchange Online, and Office 365 core services. To support this requirement, the role requires strong knowledge and expertise with designing, implementing, and supporting the following technologies:
Exchange 2007/2010/2013/2016
Exchange Online
Exchange Protection Manager
Mobile Device (Intune \ Airwatch \ MobileIron, etc
Office 365 tenant
OneDrive for Business
eDiscovery \ Compliance Management
AAD Connect
Azure (Reporting \ Azure AD \ Azure ADRMS \ Azure MFA)
Active Directory Federation Services (ADFS)
Permissions (Tenant \ Security & Compliance \ Exchange \ Exchange Online)
Intune (Conditional Access \ MDM \ MAM)
Clients (Outlook, Outlook for Mac, IMAP, POP3, Mobile Devices)
4 - 8 years'' experience consulting or working in the enterprise customer arena
4 - 8 years'' experience with Exchange and Office 365 migration and support of migration tasks
4 - 8 years'' experience with designing an Exchange 2007 - 2016 infrastructure
Experience with designing Exchange Online
Knowledge of how to leverage supporting technologies for Exchange 2007 - 2016 & Office 365
Strong experience with the design and implementation of Exchange 2007 - 2016 & Office 365 in large enterprise environments (15,000+ users)
Extensive experience performing discovery and writing scoping and levels of effort for delivering solutions that meet customer business, functional, and technical requirements
Face-to-face customer engagement skills
Excellent written, oral and presentation skills
Ability to explain technical procedures in business terms so that customers understand
Ability to develop strategic customer relationships, gain trust, and respect for the team
Able to solve complex technical problems through sound and methodical troubleshooting
Exchange 2013\2016\ Office 365 Microsoft qualification desirable (see Certification Requirements for identified Microsoft tests)
Degree qualification or equivalent experience (see Education Requirements)