Job Description :
Please email resumes to
Position Description:
POSITION DUTIES / RESPONSIBILITIES SINGLE POINT OF CONTACT: Act as the single point of contact for assigned tools.
REQUIREMENTS: Participate in and/or lead development of requirements, user story development, use cases, and test cases.
DESIGN: Work with Architects and Security Controls Champion on solution design.
ACQUIRE, INSTALL, CONFIGURE: Work with IT Operations (ITO), IT Engineering, Asset Planning Lifecycle Management (APLM) and GDIA Business Customers in the acquisition, provisioning, installation and configuration and testing hardware/software
MIGRATE/ADOPT: Work with GDIA business customers in migration from old tools/platforms to new and/or adoption of new tools.
INCIDENT, PROBLEM AND CHANGE/SERVICE REQUESTS: Participate and/or lead incident, problem, change and service request related activities. Includes incident, problem, change, and service request management. Includes root cause analysis (RCA Includes participation in stand-up operations meetings. Includes proactive problem management / defect prevention activities.
Skills Required:
Experience installing, and configuring system software Experience delivering, supporting and testing complex infrastructure solutions Business Analyst experience Strong communication, and organizational and coordination skills as well as experience coordinating activities across multiple diverse teams Experience with ACR/ICR maintenance, EAA and other AD processes
Skills Preferred:
Ability to perform root cause analysis Experience with analytics tools, including Informatica, Alteryx, QlikView, Tableau, Hadoop, Attunity Experience with Windows and Unix/Linux operating systems
Education Required:
B.S. Information Systems, Computer Science, Computer Engineering or equivalent work experience