Job Description :
any visa/tax term

Position: Systems Engineer

Los Angeles, CA

6 months

Job Details:

The Systems Engineer is focused on DevOps/Production Support and is
responsible for the development, maintenance, implementation and
administration of custom software applications, 3rd party systems,
middleware platforms, and DevOps tools. Collaborates closely with both
internal and external teams to ensure the sound delivery of innovative
applications and services.

Responsibilities:

Execute Digital Development technical support activities by
troubleshooting critical issues, addressing application service
interruptions and vendor outages while identifying process improvements.
Execute / Define DevOps process and oversight of automated and manual
migrations between Dev, QA and Production environments ensuring code and
scheduling is sound and complete.
Work with Agile development teams to implement code and procedures around
CI/CD, DevOps, Monitoring, and other systems and support concerns as needed
Define and establish monitoring and other processes and tooling for
monitoring and performing routine system health checks to ensure
optimization and stability of application and code.
Provide technical direction and mentoring to team members related to
DevOps, CI/CD pipelines, implementations, job scheduling, and
troubleshooting.
Create, enhance, and maintain manual and automated support processes and
technical documentation.
Execute and/or escalate problem management procedures as necessary
Perform operational fixes related to code or other systems.
Perform code reviews to ensure best practices and processes are followed.
Participate in Disaster Recovery exercises pertaining to processes
Ability to be on call and provide off-hours support.
Work with management to define and create methods for collecting and
reporting on metrics related to SLAs.
Engage with system owners and operations groups to define and ensure
appropriate monitoring of system.

Basic Qualifications:

*Minimum 7 years of experience with building and/or supporting custom
applications on premise and in the cloud written in .Net and Java.
*Minimum 3 years of experience working with and supporting relational and
NoSQL databases.
*Minimum 5 years of experience in an DevOps / production support role
*Minimum 5 years of hands-on experience building and supporting CI/CD with
automation tools such as Chef/Puppet, Jenkins/Bamboo, Maven/Gradle, along
with .Net and Java unit and integration test frameworks
*Minimum 3 years recent development and scripting experience using C#,
Java, Python, Powershell, Bash, etc.
*Minimum 3 years recent hands-on experience supporting Windows and Linux
applications deployed in cloud (AWS/Azure) environments
Skills and Knowledge:
Strong Windows and Linux server admin and troubleshooting skills
Strong experience with monitoring and alerting (APM) tools such as
Dynatrace, New Relic, Moogsoft, Solarwinds, etc.
Mulesoft experience a plus
Docker experience a plus
Atlassian Jira/Confluence experience a plus
Thorough understanding of Agile SDLC and ticket-driven work processes.
Excellent analytical and problem solving skills.
Excellent oral and written communication and interpersonal skills.
Ability to work independently or within a team for problem resolution
Ability to interface effectively with all levels of the organization.
BS or MS in Computer Science or a related technical field preferred.
Strong organizational, multi-tasking, adaptability, and time-management
skills preferred.