Job Description :
Skills/Certifications
Microsoft certifications, ITIL certifications, and scripting experience with PowerShell are a plus.
Excellent interpersonal communications, customer service, problem solving, and time-management skills.
Dedication to on-going technical education, both as a student and a teacher.
Responsibilities:
Configuring Apple IOS devices with BlackBerry Mobile Device Manager and resolving incidents from users that are experiences issues
Resolving question around issues in Microsoft Outlook and evalaute tickets to determine if they need to be escalated to engineering The installation and maintenance of Intel-based server systems in accordance with corporate standards. Build new systems as assigned, participate in the installation and upgrade of server hardware and software, troubleshoot and repair or replace server hardware, and provide tier-two support and training for the corporate telecommuting initiative. Act as subject matter experts for Intel-based servers including, but not limited to hardware installation and cabling, troubleshooting, and backup verification.