Job Description :
Hi,
Hope you are doing great today.
Please let me know your availability for this position.
Job Title: Systems Administrator
Location: Charlotte, North Carolina
Duration: 6+ Months
Job Description:
As Technical Support Engineers, we provide an excellent technical support experience to our Enterprise customers. From problem identification to full resolution, we own and handle technical customer issues. Experience in this role will provide great opportunities to interact with beta versions, collaborate with product group teams and improve future versions of Microsoft products as a subject matter expert.
Typical Breakdown: Working from pull bottle, taking initiative, pulling from queu and working with customer. Taking cases and resolving. Seeking out additional work when nothing is in queue.
Qualifications and Experience:
* Strong experience with Windows desktop 7 and 10
* Strong experience working with Windows code and configuration issues
* At least 4-6 years of experience supporting enterprise Windows environments
* Strong customer service, communication, problem-solving and interpersonal skills
* Self-motivation and an ability to use initiative
* Flexibility and ability to adapt to ambiguous and changing situations
* Fluent in English (written and oral) is mandatory
Top 3 must-have hard skills
Level of experience with each
Stack-ranked by importance
1 Windows Code
2 Windows 7 and 8
3 Windows 10