Job Description :
Job Title: Systems Administrator-2 - WISCJP000-11835
Location: Madison, Wisconsin
Duration : 24+ Months
Interview Mode : Phone and inperson
Primary Skills : Infrastructure, LDAP, IAM, Systems Administrator
Job Description
Installs new software releases, system upgrades, evaluates and installs patches and resolves software related problems. Performs system backups and recovery. Maintains data files and monitors system configuration to ensure data integrity. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
Systems Administrator capabilities with 5 years of experience, relies on experience and judgment to plan and accomplish goals, performs a variety of complicated tasks, a degree of creativity and latitude is expected.
Under the general direction of the IT Solutions Center (ITSC) Supervisor and Infrastructure Team Lead this position is responsible for coordinating and facilitating technical and business analysis for infrastructure services utilized by ETF including network and server hardware, software, and services. This responsibility includes working with BITS managers and other team leaders in ETF and DET to provide consistent, coordinated services, and ensuring high quality services for all functions provided by the infrastructure team. In addition, this position assists in coordination of service provisioning and infrastructure hosting from DET, ensuring ETF is following infrastructure best practices and procedures, technical troubleshooting to resolve system issues with project and business teams across the agency and integrate business needs with IT systems and development, technical solutions, upgrades, and infrastructure changes.
This position provides customer service and consulting support on a broad array of technical services, and participates in projects from genesis through implementation and completion. The incumbent will frequently work on projects that require a strong understanding of customer service, good communication skills and the ability to work within a team approach. The position also involves implementing and using many new technologies offered by DET. The ability to function with an enterprise perspective and to work with DET and ETF technical staff, BITS management, and business staff on technical design and business issues is critical.
Knowledge, Skills and Abilities:
Ability to communicate clearly and effectively to both technical peers and less technical customers in person and via written media such as email, reports, and project charters.
Knowledge of and ability to apply IT service-delivery management best practices and procedures. Knowledge of proxy and reverse proxy services, Linux, F5 LTM, APM, GTM services, URL filtering, SSL off-load, Application Roles and Attributes. Knowledge supporting IP Address Management via Microsoft and Linux bind for DHCP, DNS, TCP-IP, WINS.
Knowledge supporting IAM and Directory services such as: Microsoft Active Directory, LDAP, DFS, Replication and Synchronization of LDAP directories.
Knowledge of Group Policy, Backup and Restore, Trust relationships, Active Directory sites and services.
Knowledge managing IAM and Directory security and account administration.
Knowledge of scripting languages, such as Perl, Bash, PowerShell, Visual Basic, Command line tools (Ds query), LDAP queries.
Knowledge of planning and supporting a Directory Forest with multiple child domains and multiple forest design environments. Hands on technical experience with the installation, maintenance, administration and monitoring of the IAM and Microsoft Directory, and Network Access Management services Software Infrastructure.
Knowledge of and ability to perform technology and product research, testing, installation, customization, troubleshooting and support.
Knowledge of network, server hardware and software infrastructure design.
Knowledge and experience with network and server management concepts and software such as PatchLink, Windows Management Tools – ADUC GMMC, APGM, RMAD, PowerBroker, SSH, Telnet, VPN, Remote Desktop Protocol (RDP), VMWARE VSphere Client, etc.