Job Description :
Systems Admin

Location: Alpharetta, GA

Contract: 3 months with extensions

Rate: $40-45/hr on c2c

LOCAL ONLY

MUST HAVE Linux and have supported java applications

Work in the Operations Command Center monitoring Systems and Applications

Provide superior customer service by being courteous, knowledgeable, and professional.

Utilize the trouble ticket system to log all requests and activities including documentation of special requests and
customizations considered important for future support

Monitor the operational support systems to proactively identify service impacting events relating to IT, network, and
facility conditions

Communicate with customers and internal staff at regular intervals to ensure expectations are set and that appropriate
attention is being paid to customer requests

Escalate problems to the appropriate engineering disciplines within the organization or external vendors as required to
achieve resolution

Qualifications:

Education: Bachelor's in a relevant field of work or an equivalent combination of education and work related
experience.

5+ years’ experience with demonstrated proficiency in multiple disciplines

Large scale processing operations over a number of international data centers and networks

Advanced knowledge of the Linux operating system.

Experience with implementation, troubleshooting, and maintenance of Virtualized enterprise server hosts in VMware
including experience with F5 load balancers; configuring and administrating LAMP Webservers, Oracle database
servers, and Java Virtual Machine (JVM) application server environments.

Capable of analyzing/parsing custom formatted log files

Working experience using BASH/Perl, grep, awk, sed, tcpdump

Experience with VPNs, SSL (HTTPS/FTP)

Basic understanding of switches, routers, firewalls, VPNs and load balancers

Knowledge and experience with IP troubleshooting, TCP/IP, DNS, ping, trace route; troubleshooting T1 problems with
vendors, and using a trouble ticketing system such as Remedy

Experience using network monitoring systems such as HP Openview, Solarwinds Orion, and Cacti

Experience troubleshooting Java based applications, performing heap and thread dumps and basic memory use
analysis

Technical Skills:

Strong business and customer focus, having worked in a Service Delivery role before is a plus very strong written and

oral communications skills and will be used to working in business-critical environments

The ability to work any of the three shifts as required or assigned including a willingness to work overtime, and on weekend with short notice

Ability to coordinate resources from disparate teams

ITIL Foundation Certification or higher

Effective at managing multiple issues with conflicting priorities under tight deadlines

High attention to detail and accuracy with strong analytical, organizational, and problem-solving skills, customer
communication skills with the ability to communicate technical issues to non-

technical customers

Demonstrated knowledge in computing technology and computer processing operations




Warm Regards…
             

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