Job Description :
Role: System Administrator
Location: Charlotte, NC
Duration: Long Term

As a OnBase System Administrator, you will be responsible for creation and implementation of technology solutions to meet the application and business requirements of clients products and services.


Senior System Administrators are responsible for providing high-level expertise in the support of assigned platform(s This position will be responsible for the direction, troubleshooting, and support of any assigned platform, as well as working with others to ensure its optimal use. This position will assist in the tracking, reporting, and completion of projects assigned. Additionally, this position will work closely with IT and non-IT business units to complete requirements for assigned projects. Last, this position is required to identify process improvement opportunities to the appropriate business unit.

Essential Functions
Evaluates, tests, monitors, and maintains all components of and in support of the assigned platform
Analyzes system errors and works with development, operations, and related business units to correct and/or assist in problem resolution
Logs and communicates all problems, resolutions, and root causes to appropriate IT staff, management, and/or system users
Participates alongside other support personnel through periods of criticality, or escalation to affect timely, quality recovery from disaster-type situations
Ensures compliance with all established architecture standards, as well as follows the systems development life cycle and project management life cycle processes

Knowledge, Skills, And Abilities Requirements
Strong organizational and interpersonal skills
Strong time management skills and ability to multi-task with limited direction
Ability to take a senior role on complex projects
Ability to react quickly in a fast-paced, rapidly changing environment
Strong analytical and problem-solving skills
Strong ability to take ownership of assigned tasks and responsibilities
Proven soft-skills, including the ability to share knowledge, resolve conflict, and create consensus
Logical, clear and concise written and verbal communication skills
Must display initiative and the ability to work independently while using extensive independent judgment
Ability to work seamlessly within a team, as well as manage individual tasks
Ability to rely on experience and judgment to plan and accomplish goals
Ability to influence others and foster a positive team environment
Ability to liaison within IT, as well as to external business units