Job Description :
System Administrator
Location: - Atlanta,GA | ALPHARETTA | ALPHARETTA, GA
Duration: 8 Months

Essential Skills:
3+ years of experience in H/W and Software troubleshooting• Good knowledge on Application and Patch deployment• Troubleshooting issues related to deployment• Experience on ITIL framework• Technical proficiency in Windows 7/10 operating system• Technical proficiency in Productivity applications (Office 365, Adobe, Java, SAP GUI etc

Role Description:
Daily Incident & Request Ticket Handling & Monitoring • Ticketing Process & SLA Management• Windows 7/10 installation on users PC• PC Migration - OS installation, backup and restore user data• Site Support Day-to-Day activities & SOW go through• Vendor Coordination• Deal with Day-to-Day Team member/user/Customer Queries• Hardware break fix
Desired Skills:
Knowledge on OS Migration to Windows 10
             

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