Job Description :
Direct End Client: State of New York
Job Title: System Administrator
Duration: 24 Months
Start Date: 12/28/2018
Location: Albany, New York , 12232
Position Type: Contract
Interview Type: Telephonic/Webcam/In-Person
Requirement ID: SNY_CISCO816_AM
Required Skills: (60 - 84 Months )
72 months Demonstrated experience with supporting the remote access solution DOCCGATE
72 months Demonstrated experience with supporting the remote access solution CADAVL
72 months Demonstrated experience in configuration and support of DOCCSGATE, Cisco and Nortel routers/switches, Juniper VPNs/firewalls and CheckPoint, Avaya, VPNs/firewalls
72 months Demonstrated direct working experience troubleshooting application issues using protocol analysis tools. (i.e. Wireshark, Infinistream, Sniffer)
72 months Demonstrated direct working experience with design, implementation and support of WAN/LAN technologies, including Multicast, RIP, BGP, OSPF, VLANs, Spanning Tree, CDP and Link Aggregation protocols.
72 months Demonstrated experience providing technical guidance and training involving the above applications, tools and models, etc.
72 Months. Demonstrated experience in configuration Fluke Time Machine network analysis tools.
72 months Demonstrated experience with design, implementation and support of remote access solutions.
24 Months. Demonstrated customer service experience by providing direct customer support including user documentation and tracking using ITSM procedures
CCIE (Cisco Certified Internetwork Expert)
Please submit a copy of the certification with the Candidate Response Form
Department: New York State- ITS
Project: Network Support and Operations, Network Management and Administration, CNS Operations NSO
Position Summary:
The Network Support and Operations team is tasked with possessing expertise in troubleshooting routing, switching, VoIP, and firewall management. Strong customer relationship skills as well as troubleshooting of critical infrastructure and facilitating resolution with other ITS groups, are central to our operations.
The project is support and management of all customer networking operations. Strong focus on routing and switching with ASR/ISR, cisco certified routing and switching or similar competency is needed.
Responsibilities:
Lead/assist with network support for all ITS/DOCCS managed agencies and customers, as well as other ITS/DOCCS groups.
Perform evaluations on software/hardware intended to be added or updated within the ITS/DOCCS Enterprise infrastructure or at ITS/DOCCS remote sites to ensure network continuity/compatibility.
Provide technical support, analysis & troubleshooting for ITS/DOCCS staff, customers, and their business partners.
Lead management of agency cores and the ITS/DOCCS core, including but not limited to firewalls, routers, switches, and some physical infrastructure.
Design, test, and implement a broad range of support solutions, at ITS/DOCCS Enterprise and remote sites.
Work with hardware vendors on support solutions including remediation of bugs and interoperability issues.
Utilize ITS/DOCCS tools for troubleshooting and managements.
Review (QA) network deployments and recommend remediation to ensure compliance with ITS/DOCCS Enterprise network standards.
Maintain and support DOCCSGATE, CADAVL, Checkpoint, Cisco ASA, Palo Alto, F5, Avaya and JunOS platforms.
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