Job Description :
IDEALFORCE has a CONTRACT-To-Hire position available immediately for a Network Operations Manager to join our customer in Columbus, OH. This is an ONSITE position and requires an IN-PERSON interview. Please find below additional details about this job.

Job Description:
This role is a technical leadership role that is responsible for management and support of the network infrastructure, network documentation, and maintaining network resources. Additionally, the Network Manager is responsible for maintaining backup operations and disaster recovery support. The job performs preventative maintenance activities to ensure availability and performance of the infrastructure. This role plans and performs the installation and configuration of new servers, storage and applications required by new projects.

Performs daily tasks to ensure Microsoft Windows environment is stable, troubleshoots end user issues for server related problems such as DHCP, DNS, File and Print Services, Hyper-V, Backups and Restores, Security Groups and GPO''s;
Manages Mobile Connectivity Solutions such as VMware Airwatch
Monitors server performance using tools such as What''s Up Gold
Implements, configures, and maintains backup solutions
Responsible for developing, implementing, and executing monthly patching cycle for all Windows Servers, as well as firmware updates for all systems.
Responsible for designing, documenting, and maintaining the corporate Active Directory infrastructure;
Monitors and Maintains Hyper-V environment to ensure performance and high availability of virtual servers
Provides continual enhancements to achieve operational efficiencies based on current technology trends;
Ensures standards , SOP''s, and IT policies and procedures are followed;
Provides system architecture expertise as needed coordinating with internal IT staff and project;
Manages IT systems to reduce incidents, decrease complexity, improve documentation, improve end-user experience, and increase stability of supported systems and processes;
Assists as needed with projects for operational transition and system configurations;
Maintains excellent communication between internal IT groups, business units and clients;
Maintains accurate documentation on systems, applications, processes, and hardware configurations;
Assists on VoIP phone related issues with products such as Mitel Contact Center;
Designs, creates, and manages the test lab for new applications/upgrades and tests/evaluates new technologies;
Responds to escalations from IT Team;
Provides availability to 24/7 on-call rotation.


Experience in a Technical Leadership role, such as a Team Lead, is strongly preferred; Able to thrive in a fast-paced, always changing environment;
Extensive working knowledge of Microsoft Exchange system;
Extensive knowledge of Active Directory;
Knowledge of networking protocols and implementation and support of TCP/IP networks;
Experience with Microsoft Hyper-V troubleshooting and maintenance;
Experience with scripting (Powershell, VB Script);
Experience working with vendors to replace failed hardware;
Experience with SAN Storage Systems;
Experience with system Monitoring and Alerting ;
Experience with backup solutions;
Excellent team collaboration and interpersonal skills;
Organized, detail oriented, self-starter;
Able to prioritize workload based operational needs;
Able to devise technical solutions to remediate problems;
Able to contribute to system design/decisions;
Able to contribute to the technical direction of projects;
Able to learn new technologies on the job;
Skills in verbal and written communication;
Skills in human relations;
Ability to communicate effectively orally and in writing using all available mediums (i.e., E-mail, voice mail, correspondence); and
Ability to define problems, research issues and develop logical and practical solutions within the framework of general principles in information technology and the policies and procedures;

Requires a Bachelor''s Degree in computer science and four (4) years of Windows server administration experience, including Active Directory; or an equivalent combination of education and experience in business or public administration;

Additional Information:
- "All your information will be kept confidential according to EEO guidelines". - All candidates who are authorized to work in US are encouraged to apply. - Candidates must clear the Background check prior to commencing the assignment. ?This includes 10 Panel Drug Screen and 10 year Background Check.

Email your candidate/s resume to joseph dot shelton at along with the following details: Rate, Current location and Availability.

Disclaimer :
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.