Job Description :
Core responsibilities for a Strategic Account Specialists:
· Help meet customer goals through identification and execution of proactive and reactive data driven optimization efforts, in partnership with account team
· Support tactical and foundational campaign activities such as account health checks, account restructuring, uploads, billing & IO management, reporting, etc.
· Exceed account team and customer expectations through world class customer service via responsiveness, timeliness and professionalism
· Remove campaign blockers through triaging, and effectively partnering with designated Support teams such as billing teams
· Build trusted advisor relationships with customers and account teams for an assigned book of business through strong problem solving and analytical skills
· Effectively monitor day-to-day issue management across your assigned book of business
· Develop collaborative relationship with account team and partner teams. Drive the growth and development of mutually beneficial working relationships with account team and key partners
· Manage above day-to-day tactics while also providing thought leadership on effective operational strategies for assigned book of business as well as the org as a whole
Qualifications:
· 1+ years search advertising experience
· Bing Ads Certification completion prior to start date
· Intermediate to expert level knowledge of Excel, v-lookups, pivot tables, data manipulation, and analysis
· Excellent written and verbal communication skills
· Ability to think analytically and to set clear priorities, with very strong organizational, problem solving, and decision-making skills required
· Demonstrated ability to manage projects, and to work across various functions, groups, and organizations with clear communication