Job Description :
Experience Documenting procedures using Visio Min 3 years of Telecom support experience
Experience with Cisco VOIP, Avaya Red, Spectra / Cisco Experience with Move, Add, Changes with Cisco VOIP, Build/Change Phones
Experience with Analog & Digital Admin Voicemail experience - Cisco Unity Experience – Add, delete, change, configuration
Experience Reviewing Trunks & Phone & line card replacement Nortel – troubleshooting experience Ability to do Layer 1 cable troubleshooting – patching cable Analog gateways , carrier experience Wireless Deployment experience Avaya Session mgr experience & Avaya Gateway, Cisco Gateway experience Wireless phone deployment experience
Experience with call routing & troubleshooting