Job Description :
Responsibilities:
Review and approve major changes (new application baseline, configuration) in production
Incident/Problem Management - Participate in incident calls for the product or products supported by Engineer; Participate in root cause analysis (RCA) and lead where appropriate
Operational Readiness for new systems
MOS compliance for the system - Help teams understand MOS; MOS Audit; Approve exceptions

Operating Systems Administration:
Fluent in Linux (Redhat Enterprise) / Unix operating systems. Ability to determine if a problem is related to an application or OS. Fluent in shell (bash/ksh) scripting and be able to program in Perl. TCL/Tk knowledge and F5 iRules knowledge is a plus. In-depth troubleshooting knowledge.

Application Management:
Understand the change management and release management lifecycles and the importance of their role in a production environment. Understand version control systems (SVN, GIT, etc. Knowledge of J2EE.

Network :
Understands TCP/IP network topology, and how routers, switches, firewalls and load balancers fit into the environment. Experience with F5 is a plus.

Documentation:
Ability to document a complex process in a detailed and organized fashion.
             

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