Job Description :
Job Summary

Primary Systems functions:
The System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and Partners.

This individual will assist project teams with technical issues in the Initiation and Planning phases of our standard Project Management Methodology. These activities include the definition of needs, benefits, and technical strategy; research & development within the project life-cycle; technical analysis and design; and support of operations staff in executing, testing and rolling-out the solutions. Participation on projects is focused on smoothing the transition of projects from development staff to production staff by performing operations activities within the project life-cycle.

This individual is accountable for the following systems: Linux, Windows, and VMware systems that support American Hotel infrastructure; Linux (Oracle environment), Windows, VMware, Citrix, and Application systems that support various business functions; Responsibilities on these systems include SA engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation.

Secondary Network functions:
The Engineer will be responsible for ensuring that all aspects of the telecommunications infrastructure are architecturally sound. The Engineer must be proficient in the internetworking field and have a strong knowledge of Cisco switches, routers and F5 load balancers. A thorough working knowledge of LAN/WAN operations is also required. The Engineer will act as a subject matter expert as it relates to networking related technologies used in American Hotel Network infrastructure, in addition to possessing a broad knowledge of applications and server-related technologies.

The Engineer must be able to collaborate and work effectively with other Information Technology teams and resources in delivering required internetworking solutions. The Engineer will be required to research existing and emerging technologies that align with business requirements and will need to provide effective solutions based upon extensive professional experience, internal data, industry best practices, knowledge of industry technologies through formal training and self-improvement

SA Engineering and Provisioning
Engineering of SA-related solutions for various project and operational needs.
Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
Install and configure systems such as supports GIS infrastructure applications or Asset Management applications.
Develop and maintain installation and configuration procedures.
Contribute to and maintain system standards.
Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.

Operations and Support
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
Perform regular security monitoring to identify any possible intrusions.
Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
Perform regular file archival and purge as necessary.
Create, change, and delete user accounts per request.
Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.
Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.

Maintenance
Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs.
Maintain operational, configuration, or other procedures.
Perform periodic performance reporting to support capacity planning.
Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.
Maintain data center environmental and monitoring equipment.