Job Description :
Position : Sr. ServiceNow UI Developer
Location : Nashville, TN
Duration : 6+ Month Contract
Job Description:
Must have worked on ServiceNow portal UI design and Development
Development of custom pages on ServiceNow
Hands-on experience on UI technologies like Javascript, AngularJS, Jelly and HTML
Review of both legacy Service Transition and Operational Acceptance Processes
Develop an understanding of existing Knowledgebase and operational processes from both Legacy organisations and ServiceNow instances
Establishment of new Knowledgebase design and implementation within new ServiceNow instance
Work with Corporate IT Communications functions to ensure adherence with WTW standards for documentation and communications
Develop appropriate processes (and training plan) for ongoing support and operation of the Knowledgebase and Knowledge Management for Operational Acceptance / Service Transition and Support
Detailed knowledge of ServiceNow platform is preferred
A heavy focus on customer service, customer experience and usability.