Job Description :
Education and Experience Requirements:
Bachelor''s Degree required or equivalent combination of education and experience to successfully perform the essential functions of the job.
Degree in Computer Science, Management Information Systems, or technology related field.
At least one of the following industry certifications preferred: RHCSA, RHCE, and RHCA, VMware VCP versions 5 or 6 preferred.
Seven (7) years’ experience providing Linux/ UNIX administration support and Sr. server configuration support required.
Position Purpose:
Sr. Linux/ UNIX administrator will be responsible for designing, implementing, and patching of the Linux/ UNIX server infrastructure; also, to collaborate with other team members to help develop automation strategies and deployment documented processes.
Principle Duties and Responsibilities:
Essential Functions:
Perform installs, tests, and maintains Linux/ Unix Server environment and supported software systems
Collects and assesses information from the user community in software and hardware problem resolution
Defining and tracking metrics and key performance indicators to raise the bar in team performance and customer service
Reduce errors working with the other Linux/ Unix administrators through process improvement and root cause analysis
Keeps up to date with current trends and be prepared to help make recommendations
Produces support documentation on demand and periodically with the Manager of Infrastructure Services and others.
Help tune performance and ensure high availability of infrastructure
Assist with designing and developing infrastructure monitoring and reporting tools
Assist developing and maintaining configuration management solutions
Assist developing test automation frameworks in collaboration with rest of the Linux/ Unix team
Create tools to help teams make the most out of the available infrastructure
Drive to meet or exceed organizational goals for quality, cost per contact, customer satisfaction, first contact resolution and service availability
Participate in engagements that have a strong business & technology focus
Demonstrate strong customer service skills to provide onsite technical support focusing on strong listening skills to gain an accurate understanding of the situation, displaying a sense of urgency to resolve customer issues
Ensure root cause analysis is performed in accordance with client policies and standards
Produce accurate documentation at the client and incident level
Constantly drive for process improvement Perform other duties as assigned.
Other Requirements:
Experience with Linux/ UNIX servers in virtualized environments.
Familiarity with the fundamentals of Linux scripting languages.
Experience installing, configuring, and maintaining services such as Bind, Apache, MySQL, nginx, etc.
Strong grasp on configuration management tools, such as Puppet and Chef.
Familiarity with load balancing firewalls, etc.
Proficient with network tools such as iptables, Linux IPVS, HAProxy, etc.
Experience with virtualization technologies, such as VMware.
Ability to build and monitor services on production servers.