Job Description :
Title : Sr. Business Analyst IT (CSG Billing System experience)
No of positions : 2
Location : St. Louis, MO
Duration : Long Term Contract
Note:
Candidates need to have CSG Billing system experience or telecom/provisioning domain experience)
We need candidates who can join us asap (within 1-2 weeks)
Please call me in case you have any other questions/concerns.
Job summary:
Serves as a liaison to the business community in order to provide technical solutions to meet user needs. Possesses expertise in the business unit(s) (s) he supports, as well as an understanding of the organization''s systems and capabilities. Educates on the direction of the business. Utilizes understanding of both business process and technical capabilities to implement solutions to the more complex business needs/problems.
Major duties and Responsibilities:
Actively and consistently supports all efforts to simplify and enhance the customer experience
Gathers, refines and validates complex business requirements, interdependencies, potential risks and issues
Analyzes business partners’ operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions
Assists in the business process design or redesign and documentation as needed
Translates high level business requirements into functional specifications and manages changes to such specifications
Facilitates communication and gains commitment between business units to align solutions with business strategies
Develops complex business cases
Works on multiple projects as a project team member, at times as a project leader
May coach and mentor less experienced staff
Assists with facilitating project governance and corporate priorities
Required qualifications:
Good experience of Billing System experience- CSG/ICOMS.
Knowledge of software development lifecycle
Knowledge of technology system interfaces and data integration, networks, operating systems
Good communication skills (oral and written)
Good interpersonal and consultative skills
Analytical thinking and problem solving
Detail oriented and committed to a high level of accuracy
Knowledge of industry best practice for business analysis
Models systems and data to a logical level, user interface design, and prototyping, decision tables/trees, data flows
Modeling notation (UML, Structured, BPMN)
Writing unambiguous, verified requirements to a testable level (functional and non-functional requirements)
Advanced training on elicitation and elaboration of requirements from a verified source, and demonstration of using these skills to provide on elicitation and elaboration of requirements