Job Description :
Essential Functions
Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology
Manages system/application environment and ongoing operations
Ensures that the technologies are updated with current, stable, and compliant architecture and applications that meet enterprise standards
Researches, designs, implements and tests technology solutions
Proactively monitors and reports performance and utilization of assigned technologies
Troubleshoots software and/or hardware issues/failures
Resolves alerts and performs remediation activities
Manages problem or escalated tickets and tasks and out of cycle requests from systems/software owners
Assists with developing tactical strategies, processes and procedures related to systems/application administration
Determines migration and upgrade impacts and diagnose/resolve complex technology/application errors
Collaborates with IT and business area partners on work groups and initiatives
Determines best course of action for meeting business needs
Writes programming/scripting
Ensures execution and alignment to architectural standards and blueprints.
May contribute input to infrastructure architecture
Performs on-call activities as needed for the environment and technologies
Other duties as assigned

Minimum Job Requirements

· Must have experience with installing Splunk forwarders and building Splunk dashboards
· Extensive knowledge of a distributed Splunk installation; indexers, forwarders, search heads, clusters.
· Strong knowledge of Splunk search language.
· Ability to troubleshoot Splunk performance issues in both a Windows and Linux environment.
· Working knowledge of LAN/WAN equipment and related services
· Working knowledge of SAN and NAS storage technologies.
· Experience with networking, server, application and web technologies
· Support Splunk on Linux, Windows on both physical and virtualized platforms
· Solid understanding of logging technologies (HEC, syslog, Windows, and UNIX native logging)
· Familiar with Splunk architecture and best practices
· Ideally would possess strong presentation skills and be able to communicate clearly and professionally to emails, and when submitting reports.
· Need to be organized and analytical, and be able to document processes and procedures
· Strong experience administering and monitoring enterprise operating systems, including Linux and Windows servers
· Programming and development skills in at least some of following: Python, Perl, PowerShell, shell scripting, regular expressions (REGEX required)
Preferred
5+ years relevant experience in supporting software products to IT organizations
Bachelor of Arts degree in Computer Science or a related discipline is preferred but not required
Strong written and verbal communication skills.
Splunk certifications are a plus, but not required
Experience and familiarity with IT management products and services
Experience with networking, server, application and web technologies
Experience with premium Splunk Apps, like ITSI and ES