Job Description :
Please share your resume to msati AT sagegroupinc DOT com
Job Title : Specialist
Location : Raleigh, NC
Project Duration : 12 months +
Interview Process : In Person
The client will not pay for relocation or in person interview expenses.
The IT Hardware Deployment Team will be responsible for replacing 3000+ Windows desktops, laptops, and tablet computers in 500+ sites throughout the state of North Carolina, annually.
Skills/Abilities:
Travel, some overnight 2-5 days at a time
Imaging computers, joining to domain
Computer hardware refresh, Windows 7 to Windows 10 upgrades
Software Inventory, Data/Profile migration, documentation
Installing Software, often involving following complex instructions and enterprise specific details
Microsoft Office (365), especially Outlook profile/.PST migration and troubleshooting
Installing software, peripherals
Configuring network printers
Process
Inventory hardware to be replaced/upgraded - checklist
Inventory software on existing computer manually or by using pre-approved tools
Inventory local/network printers
Inventory connected network drives
Pull new hardware/peripherals from in-stock hardware
Image hardware
Change hostname per defined naming standandards
Join to domain
Install/deploy software - checklist
Deliver hardware to site per pre-determined/approved schedule
Backup user profile and data from existing computer manually or by using pre-approved tools
Disconnect and remove existing hardware
remove hard drive/s, label with FA#, user first initial/last name, date removed (hold for 90 days before destroying)
Install and connect new hardware
Transfer user profile and data
Install local/network printers
Verify with user that software, printers, network drives, profile and data have been installed/transferred - Checklist
Prepare old hardware for surplus, update inventory data.