Job Description :
Position: Site Reliability Engineer- eCommerce
Location: Austin, TX
Duration : Full Time
Relevant Experience (Yrs) : Total 5+ years.
Experienced in Production support / Develops / Engineering with service improvement records in Infrastructure reliability process with more than 5 years of IT experience. e Comm website experience is a must.
Technical/Functional Skills : o Strong computer science education
o Maniacal about site availability
o Excellent troubleshooting skills with the ability to dive into all aspects of the stack to identify and fix problems
o Large scale, multi-data center, cloud hosted web administration
o Linux Systems Administration
o Cloud Expertise – Google preferred. AWS / Pivotal should also be fine.
o Cloud IaaS automation using scripting languages- Python and Unix shell
o Web server technologies- HTTP, Nginx, Apache, Varnish, Tomcat
o Full stack website reliability engineering
o Infrastructure configuration management- GIT
o Exposure on monitoring tools – Splunk, Appd, Dynatrace
o Basic to moderate application programming experience- Java
o Application Performance Monitoring tools- Gomez, Dynatrace, Splunk, StackDriver
o CI/CD tool chain- Git, Jenkins, Google CDM, Docker, PCF
o NoSQL Database Administration- C*
o Web Load Testing- jmeter, Load Runner
o Team player; enjoys working with developers
o Calm under pressure
Roles & Responsibilities : The Site Reliability Engineer will be responsible for:
o Site Reliability for eCommerce website
o Engage with Dev teams. Pair when appropriate
o Establish Service SLAs
o Cloud Infrastructure for apps/services
o 24x7x365 monitoring and incident response
o Root Cause Analysis
o Production deployment
o Cloud Platform Development (at least 25% of time)
o Monitor the health of a service through automation.
o Investigate automated alerts for services.
o Restore production service.
o Determine the "blameless" root cause of service incidents.
o Enforce service SLAs.
o Reduction in percentage of manual tasks
Generic Skills : o Good written/Oral Communication, Presentation , Interactive skills with team across geography.
o Flexible to work either independently or with team.
o Must have sense of urgency and display high availability to coordinate support activities.
o Onshore / Offshore team management, capacity planning.
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Education : B.Tech (Information Technology) or Equivalent Or Above