Job Description :
Position: SRE Engineer
Location:- Stamford , CT

Job Description:-
At least 3-5 years of experience on enterprise technical support experience
Software engineering expertise with a focus on, and experience in, DevOps
ITIL Certified preferred and hands on experience on any ITSM Tool. ServiceNow experience preferred
Strong communication and customer interaction skills.
Experience and knowledge of scripting tools like SQL and PowerShell
Strong analytical and troubleshooting skills
Understanding of Windows / Linux based platforms and hands-on experience with monitoring tools
Basic knowledge on iPad/ iOS platform is preferred
Experience in .Net development is preferred
Implement and administer software products and applications
Provide technical guidance and solutions
Create project plans and execute against them on deliverables
Participate in stand-ups and weekly reviews to provide the status of deliverables
Provide high-quality technical support for the suite of applications, and services, to achieve the delivery of agreed levels of services to client
Take ownership of customer issues and see problems through to resolution
Provide technical analysis and guidance on .Net, iPad, iOS, In-house applications and log collection to aid Developer’s with bug code fixes
Detect events, investigate, and determine the correct control action from various monitors
Restore normal service operation as quickly as possible and minimize the adverse effect on business operations
Conduct analysis, suggest workarounds, communicate to stakeholders and drive resolution
Align services to changing business needs by identifying and implementing improvements that support the business processes
Build automation and process enhancements with the help of technologies like Microsoft SQL and PowerShell
Build custom metrics and dashboards using tools to understand the performance, usage and issues of supported applications
Handle Data Warehousing ETL jobs and issues related to application data
Maintain, enhance and revise knowledge artifacts for the suite of supported applications
Able to multi-task and manage multiple demands and projects within deadlines
Determine root cause of issues and strive to eliminate recurrence of problems

Note: Client runs an exhaustive/elaborate background check for candidates post selection which normally takes up to 4-5 weeks (after offer acceptance Please submit only those candidates who are willing to wait that long…candidates who are currently on a project.

Client : Astir IT Solution