Job Description :
Any visa/tax term

Site Experience Manager (UX, eCommerce)

Fremont, CA

3 - 6 months CTH

Seeking 1 highly motivated, experienced, and results oriented Site
Experience Managers to join our Apparel Division and truly own the UX of
each of our formalwear brand sites.

The Site Experience Manager will be responsible for creating and driving
the best customer experience across our digital platforms (desktop, tablet,
mobile, app) with a focus on optimizing engagement and increasing
conversion. Primary responsibilities include driving site content and
promotional experience, as well as leading UI/UX enhancements through A/B
testing.

Responsibilities:

Work closely with our Creative and IT Departments to develop and
implement site strategies that achieve business objectives and KPI goals
Manage all aspects of the user experience including site content updates,
promotions experience set up, product activation process, and site
merchandising improvements
Collaborate with Merchandising, Operations and Marketing teams to develop
and implement merchandising and promotional plans that yield the best
customer experience
Develop sound UX test hypotheses to improve customer experience and work
with the cross-functional teams to execute them as A/B tests
Lead pre & post UAT process for all new site enhancements with eCommerce
and cross functional teams
Utilize customer and site visitor analytics to make data-driven decisions
and derive insightful UX enhancement hypothesis that will optimize the
shopping and navigational experience
Ensure the accuracy of merchandising, product information, promotions and
site banners on the production site at all times
Remain knowledgeable of UX best practices and innovative trends in market
and perform occasional competitive analysis to help maintain a
best-in-class customer experience that drives business growth
Build and maintain strong relationships with internal and external
partners
Support, mentor and develop junior team members
Perform other duties as needed/assigned
Requirements:
Bachelor s degree or equivalent combination of education, training and/or
experience
5+ years of experience in eCommerce in the apparel industry preferred
Strong analytical skills
Excellent written and verbal communication skills
Strong project management skills with proven track record of delivering
high quality work under tight timelines
Very detail oriented with ability to multi-task and maintain organization
Work well independently and collaboratively with all levels of the
organization
Must demonstrate sound decision-making and ability to react quickly under
pressure
Experience with Microsoft Office suite of programs, including Outlook,
Word, Excel and PowerPoint.
3+ years experience with enterprise-level site analytics platform
preferred (Google Analytics, Coremetrics, etc
2+ years experience with enterprise-level A/B testing platform preferred
(Optimizely, Monetate, etc
Some Html knowledge preferred