Job Description :
Role: Siebel Business Systems Analyst
Location: Boston MA
Duration: Long Term

Should have 3 -5 years’ experience in Business Systems Analysis
Siebel and Oracle Analytics experience is desired
Effective primary liaison between the business and MIS
Should know how to analyze the business processes in terms of activities, workflow and dataflow

Job Description

To work with the business owners (Finance, Customer Services (include Order Mgmt, Technical Support, Subscription Services), R&D, and User Advocacy) to write/ document the business requirements for Siebel (v8) and Analytics (Oracle v11) related projects.

For Siebel related projects, this includes Call Center and the various Siebel Portals (Customer, VRC, Sales, etc. Requirements are necessary for bugs, new functionality and enhancements to existing functionality.

For Analytics related projects, requirements are necessary for bugs, new dashboards and/ or reports as well as updates to existing dashboards and/ or reports.

Work with the Developers in MIS for both Siebel and Analytics to make sure the requirements are clear and understood by the Developers. Follow up with the business on any questions or concerns that the Developer(s) may have regarding requirements. Assist with testing and validating requirements in DEV, TEST, and UAT environments. This includes supporting the business when they test the requirements and to provide any feedback back to the Developer(s