Job Description :
Job Title: Siebel Administrator


Location: Horsham, PA
Duration: 6 month contract to hire
Must be US Citizens or Perm Green Card holders.

Need consultants local to PA/NJ/NY who can do face to face interview.

PROJECT: The role will provide production support and application administration for the application Siebel CRM. This application Siebel CRM is a P1 and CBA application

WHAT ARE THE RESPONSIBILITIES OF THE POSITION?
This position is in the Application Services area. Application Services is responsible for:
Promoting Optum’s software applications provided by development into test and production environments. This includes baseline application executables, configuration settings and environmental variables.
Creating automation of installations where appropriate, debugging and resolution of environmental and installation issues, evaluating and implementing changes to enhance systems performance and availability.
Providing 24/7 production support on a rotation basis.
The main responsibilities of this position:
Maintain and support of the following: Siebel Financial Services (IP 16), and Siebel eChannel
Perform operational tasks and activities (e.g. Monitoring log files, performance tuning, application monitoring and migration between environments
Provide technical support for a complex, high availability Architecture (e.g. Experience with clustering, Load Balancing, and connection pooling
Handling application exceptions in our test and production environments; on-call rotation; handling client support requests; escalating and following up on customer problems with IT infrastructure and development groups; taking ownership of production issues; ensuring closure is achieved for outstanding bugs and infrastructural problems; assisting in application specific projects such as deployments, capacity planning, testing, and benchmarking;

WHAT ARE WE LOOKING FOR?
A minimum of 5+ years Siebel 7.X or 8.X administration experience.
Coordinate, lead and deliver on all tasks related to systems infrastructure design, installation configuration, administration, across all environments (Production and non-production)
Must understand Siebel architecture and framework capabilities including understanding Gateway Server, Enterprise Server and Siebel Server
Must have prior experience in designing Siebel environment for optimal performance, failover and scalability
Ability to debug issues related to Siebel enterprise and servers.
Must have experience with providing hardware and database sizing for a large Siebel implementations
Must have extensive experience with installing, configuring and administering Siebel applications
Must have extensive experience and knowledge with performance tuning of Siebel implementations
Must have prior experience with data migration such as “List of values”, “Workflows”, “Rule Sets”, “Products/Plans”, “Smartscripts” etc., to production and non-production environments.
Support the production and non-production environments in the research, workaround and resolution of problems encountered by users.
Configure Siebel Components as needed to meet the business needs. Specific examples are Financial Services, eChannel, CTI, JMS Receivers etc.
Experience with Siebel EAI integrations (Webservices, VBC, JMS, MQ)
Preferable to have knowledge with CTI integrations using third party adapters
Preferable with Project management experience