Job Description :

Role: ServiceNow Technical Lead

Location: St. Petersburgh, FL

Duration: 6 Months C2H

Interview: Phone and Skype (Must be in the nearby area as the client might ask to come down to meet them before making final call)

Visa: USC, GC


Degree in Computer Science or Management Information Systems OR equivalent external work experience
Must have recent lead experience of handling atleast 8-10 members team.
8+ years of ServiceNow Administration experience.
Exposure to core ITSM modules (Incident, Request, Problem, Change
-Experience in CMDB, Discovery and integration with other external modules.
History of success delivering APIs with 3rd party tools using (web services, SOAP, email ingestion, MID, etc

ServiceNow Certified Application Developer or ServiceNow Certified Implementation Specialist.


Ability to work in a technical lead role to coordinate a team of resources to ensure quality and timely delivery of projects
Works with functional managers to establish and maintain technical standards and guidelines for their area
Works with functional manager to review and evaluate new technologies that may be beneficial to current and upcoming project work
Participate in the technical design review process to ensure high quality technical designs
Plan and oversee the development and support of specific IT areas and systems
Plan and direct activities related to introducing new services, products and processes
Coordinate technical tasks and work effort
Identifies and communicates risks to the business
Contributes in defining new business requirements
Performs research and analysis on new technology and business practices with the team
Align solutions within the overall IT strategy
Assures best practices are defined and followed
Drives consistency across applications and projects wherever possible
Implement project management methodologies to ensure project success
May perform other duties and responsibilities as assigned