Job Description :
Industry expertise: Preferably pharmaceutical

Job Description:
Bachelor’s degree in Computer Science or equivalent with minimum of 8-10 years working within a large enterprise on implementation initiatives.

Required Skills:
Minimum 5 years of experience in configuring ServiceNow which involves various modules, 3rd party integrations and building custom applications
Strong technical knowledge of all ServiceNow modules
Good hands on knowledge and experience of JavaScript, XML and XSL stylesheets, web services
Very good verbal and written English communication skills
Effective time management, team handling and organizational skills Responsibilities
Prepare overall architecture for ITSM implementation using ServiceNow
Demonstrate excellent communication skills including the ability to effectively communicate with internal and external customers.
Ability to use strong industry knowledge to relate to customer needs and dissolve customer concerns and high level of focus and attention to detail.
Strong work ethic with good time management with ability to work with diverse teams and lead meetings
             

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