Innomethods Corp
Pleasanton, CA
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Job Description :
Title : ServiceNow Lead
Location: Lincolnshire, IL
Duration: 12 Months + Extension (Need candidates on W2 only)

Job Description:
At least 10 years of core development experience in ITSM suite of products (BMC Remedy and ServiceNow)
At least 5 years of experience in mentoring a diverse and global team of developers and business analysts in the day to day deliverables
Good grasp of Agile/Scrum processes and their best practices
Excellent customer management skills in working with global stakeholders and process owners
Out of the box solutioning mindset for varied organizational change related challenges
Ability of think of tactical solutions as well as impact on overall strategic objectives
Work with the global platform owner in shaping up overall direction and strategy for the team and platform

Qualifications:
Bachelors/Masters in Computer Science
ITIL Foundation Certified
ServiceNow Certified Administrator
Agile/Scrum certification would be an advantage

What will their day to day responsibilities look like? What is expected from this resource?
Attend meetings/workshops with ServiceNow customers to clearly understand overall requirements and evaluate technical feasibility and effort estimates for all ServiceNow modules (Incident/Problem/Change/Catalog Items/ System Integrations/ Custom Plug-ins, Platform architecture, performance analytics etc)
Convert valid/feasible technical requirements into refined low level design for Developers to code ensuring that the design standards are not compromised
Doing peer review of code built by developers to ensure that design and coding standards have been appropriately followed including testing and impact on other modules
Provide daily updates in Scrum Stand-up sessions
Work with suppliers to ensure they are adhering to our design and change guidelines
Keep evaluating new features/functionalities of ServiceNow and work with Platform owner to incorporate them on our platform
Ensure appropriate Licensing audit mechanisms for compliance
Work with ServiceNow platform lead, finance and Sr Leadership on project budgeting, forecasting and planning for product roadmap
             

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