Job Description :
The client is seeking candidates for ServiceNow Senior Engineer / Developer. This is a contract to hire position. There will be assistance on health insurance during contract period. All pay is based on experience. Position is remote but candidate must be available for telephone and video meetings. Normal hours are 8-5 Monday through Friday. Position is headquartered out of Austin, Texas. We are unable to work with H1B or EAD candidates for this position.
Candidate Description
The role we are seeking is senior ServiceNow engineer with the ability to help us design, develop and deploy secure, agile, sustainable solutions in response to disruptive forces in their industries. S/he must demonstrate a depth of knowledge, experience and passion for digital transformation. S/he must have experience establishing conceptual blueprints of how the current and future needs of an organization will be met through technology at Fortune 1000 level organizations. S/he must possess the acumen to view enterprise challenges from a business, application and technology perspective and have demonstrated experience articulating it to stakeholders.
This role fosters relationships by working closely on complex technology initiatives with our ITSM development team. S/he is a contributing member of the team of resources focused on achieving business outcomes. S/he helps teams comprised of technical subject matter experts and application development resources and works jointly with our Consulting organization to deliver the right approach for our clients'' managed service implementations.
Responsibilities
Provision ServiceNow features to support operational and customer needs.
Customer-facing technical consulting experience with ServiceNow
Experience developing on SaaS (Software as a Service) based tools (ServiceNow), with focus on implementing ITIL processes
ServiceNow platform development
ServiceNow administration
Experience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNow
End-to-End Service Catalog development and complex workflows
Applies innovative technical solutions to business and the application processes
Defines and documents procedures for processes and workflows
Works on multiple projects as a project team member, occasionally as a project leader
Responsible for troubleshooting problems as reported by users
Supports Web access and electronic messaging services and maintains a secure systems environment
Communicates effectively with management and other members of the project
Integration of disparate systems using SOAP and REST APIs
Mid-Server Configuration (to facilitate REST calls and discovery); CMDB configuration and integration
Creation of Web Services for data integration
Additional duties as assigned and defined by management
Qualifying Experience and Attributes
5+ years ServiceNow development experience and 3+ years Solution Architect Role
Configuration experience in following modules on dedicated as well as shared instances (ITSM, ITOM, ITBM, KM, Release Management, Event Management, Configuration Management and Asset Management)
Bachelor’s Degree in Computer Science, Information Systems, or other related field or 4-6 years equivalent work experience
Domain Separation Experience
Development experience in following areas: Business Rules, Access Control Rules, Script Includes, Script Action, UI Actions, UI Scripts, UI Policy, Data Policy, Client Scripts, UI Macros, Jelly, Web Services, Glide Record, Glide AJAX, Workflows, JSON, Encryptions Plugin, Notification, Reporting, Discovery (a plus), Integration, SSO, MID Server, LDAP
Extensive knowledge of two or more Front End Technologies: HTML, JSTL, DHTML, JavaScript and CSS, XML, XSL, XSLT
Experience integrating external ITSM and technology stack platforms to ServiceNow via multiple methods (REST, SOAP, flat-file, email integrations, etc
Works effectively in a team-oriented, collaborative environment
Strong interpersonal and oral communication skills
High level of expertise in multiple system environments
Proven problem-solving abilities and strong attention to detail and quality work output
Well aware of SCRUM methodology