Job Description :
ServiceNow Developer for State of Georgia
Location: Atlanta, GA
Duration: 12 Months

*Initial background check will be performed along with the submission*

Job Purpose: ServiceNow Developer Resource assisting in new initiatives and operational support of the ServiceNow platform instance at the Georgia Institute of Technology (Georgia Tech
Major Responsibilities:
Analyze requirements, identify efficiencies and recommend best practices centered around simplicity and supportability.
Implement out-of-the-box solutions to the extent possible for the above process modules in coordination with partner teams.
Assist in defining and grooming user stories for feature requests.
Develop (implement) user stories as assigned.
Document code and solutions for transition to operational support teams.
Train operational support teams and system users on solutions being promoted to production as needed
Assist with user acceptance testing.
Basic Qualifications:
Work Experience: 3+ years as ServiceNow developer or administrator
Certifications: ITIL Foundations Certification, ServiceNow developer or system administration certification a plus.
Skills: Strong ServiceNow configuration and development skills, solid understanding of the ITIL framework and all phases of the service lifecycle. Experience with process design and ServiceNow Security Operations module a plus. Experience using Agile development methods, and well versed in leveraging ServiceNow Update Sets and regression testing.

Preferred Qualifications: ITIL Foundations Certification, ServiceNow System Administration Certification
Preferred Skills: ServiceNow Service Portal Development, current experience in Kingston release (or higher

Client : State of Georgia