Job Description :
Title: ServiceNow Developer

Location: Salem, NH

Duration: 6-12 month contract

Rate: $50-55/hr

No H1B !!

PS today or over the weekend, 2nd PS on Monday, close.

Need 9+ years of Experience !!

Experience working with ITSM tools

· Experience with Incident, Problem, Asset, Change, Service Request, Configuration Management, Knowledge Management, SLAs, and project management

· Experience with system design, analysis, development, and implementation of applications

· Must have strong technical knowledge and experience with a variety of programming languages, operating systems, and database technologies.

· Deep understanding of system and ITSM core configurations in ServiceNow

· Experience with implementations and/or migrations to the ServiceNow platform

· Understanding of integration capabilities in ServiceNow platforms.

· Able support, bi-directional integrations between monitoring tool and ServiceNow

· Able to support external data feed integration to an external reporting engine.

· Excellent customer service skills a must

Day to Day demands

· Configuration and Customization of the ServiceNow platform, including workflow creation

· Build service requests and record producers based off of customer requirements

· Build workflows and orchestrations leveraging a variety of programming languages

· Import and export data between Service-now and other systems

· Assist in creation of Views for reporting purposes

· Must analyze and fully understand user requirements and current procedures in order to improve system capabilities

· Participate in Agile/Scrum

· End user support

· Customize the core applications using Business Rules, UI Policies, and UI Actions

· Performs system and integration testing

· Responsible for Patching, Hotfix and Upgrade oversight

· Manage and request of Clones from Hi