Job Description :
Title: ServiceNow Developer
Location: Salem, NH
Duration: 6-12 month contract
Rate: $50-55/hr
No H1B !!
PS today or over the weekend, 2nd PS on Monday, close.
Need 9+ years of Experience !!
Experience working with ITSM tools
· Experience with Incident, Problem, Asset, Change, Service Request, Configuration Management, Knowledge Management, SLAs, and project management
· Experience with system design, analysis, development, and implementation of applications
· Must have strong technical knowledge and experience with a variety of programming languages, operating systems, and database technologies.
· Deep understanding of system and ITSM core configurations in ServiceNow
· Experience with implementations and/or migrations to the ServiceNow platform
· Understanding of integration capabilities in ServiceNow platforms.
· Able support, bi-directional integrations between monitoring tool and ServiceNow
· Able to support external data feed integration to an external reporting engine.
· Excellent customer service skills a must
Day to Day demands
· Configuration and Customization of the ServiceNow platform, including workflow creation
· Build service requests and record producers based off of customer requirements
· Build workflows and orchestrations leveraging a variety of programming languages
· Import and export data between Service-now and other systems
· Assist in creation of Views for reporting purposes
· Must analyze and fully understand user requirements and current procedures in order to improve system capabilities
· Participate in Agile/Scrum
· End user support
· Customize the core applications using Business Rules, UI Policies, and UI Actions
· Performs system and integration testing
· Responsible for Patching, Hotfix and Upgrade oversight
· Manage and request of Clones from Hi