Job Description :
Drop your resumes at harishr(at)

Role: ServiceNow Developer
Location: NYC
Duration: 12 months 35 hours per week
Interview: Locals / F2F

Job Description:
Experience with the ServiceNow application.
Familiarity with Automated Discovery tools and their error logs
Experience maintaining a Configuration Management Database (CMDB)
Experience with the ServiceNow application and specifically the modules relating to Discovery, management of Configuration items, and Change Management.

Responsibilities
CMDB, discovery and mapping
Assist client IT personnel in performing ServiceNow Discovery and Service Mapping processes and troubleshooting the errors that arise.
Work with client IT staff to configure the Service Mapping tool and load data / dependencies identified by Service Mapping into the CMDB.
Assist the client IT staff in the integration/ field mapping and reconciliation of data from ServiceNow discovery, Service Mapping, SCCM, SolarWinds discovery, and ad hoc loads in the configuration management module.
Perform change reconciliations for data in the CMDB.
Assist with audits of CMDB data to ensure that the data is accurate.
Assist client IT staff with maintaining CMDB data which is not discoverable by automated tools.
General/Admin
Assist with tasks related to implementing the ServiceNow application in the client IT environment.
Work with client IT in documenting procedures for the discovery, configuration and change management functions
Assist in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery and mapping functions.

Position Outline
The Change and Configuration Management Unit is seeking consultants to participate in the implementation of ServiceNow.
This will include performing data maintenance, data change reconciliation, data quality audits, and troubleshooting of problems encountered in the automated discovery process.
They will also be involved in the development of procedures and process to maintain data quality which will be used for continuing configuration data management.