Job Description :
Position: Service Now Developer
Location: Lake Forest, IL
Duration : Full time
Technical/Functional Skills -MUST HAVE SKILLS: • Must have 4+ strong working experience in ServiceNow Development
Have worked on Jakarta or Istanbul version
Well versed in Implementation, customization, design and development of Key ITSM functionalities/modules like Incident, Change, Problem, CMDB, Service Catalogue Management etc
Should have knowledge of Script actions, LDAP scripting, UI policies, Time sheet policies, Glide stack, Slide records etc
Roles & Responsibilities: • Associate has to work on Service Now development and use his/her knowledge and skills in key areas like Service Catalogue development, CMDB implementation and IT Financial Management etc.
Experience in conducting requirement gathering design sessions and further, documenting the features and aspects of Service Catalogue forms in ServiceNow.
Well versed in Implementation, customization, design and development of Key ITSM functionalities/modules like Incident, Change, Problem, CMDB, Service Catalogue Management etc.
Performed core configuration tasks including system polices, business rules and client scripts etc.
Should have knowledge of Java scripting skills and must have worked on customizing & creating new workflows and configuring/customizing SLA’s.
Well versed with Update Sets, Import Sets etc. and must have knowledge of Integrating ServiceNow with various sources like Jira, ServiceNow discovery, Splunk, Zenoss, HP SIM, Altiris, Solar winds etc.
Must have worked on latest ServiceNow versions including Helsinki, Istanbul, Jakarta & Kingston.
Has knowledge of administering and customizing/creating other ServiceNow modules including Knowledge Management, Contract Management, Reports, BSM Maps and Task Boards.
Has knowledge of configuring e-mail/text notifications, customer satisfaction surveys etc.
Should have knowledge of Script actions, LDAP scripting, UI policies, Time sheet policies, Glide stack, Slide records etc.
Should have knowledge of Mid Server and it’s configuration, upgrade, properties, installation and capabilities etc.