Job Description :

Cloudious LLC is one of the fastest emerging IT Solutions and Services company headquartered in San Jose, CA with their global offices in Canada and APAC.

We are currently hiring ServiceNow Business Analyst for our direct customer in the IT based out of Deerfield, IL for a Contract position.

Position: ServiceNow Business Analyst
Location: Deerfield, IL
Duration: Contract

Local Candidates are Highly preferred

Minimum 8 years
Job Description:
Support requirement gathering for Catalogs (service requests) and provide consultation to Takeda on solution.
Manage risks and issues and take corrective measurements
Assess the overall design and architecture of the current state ITSM solution and develops a strategic roadmap for future state service management solutions
Provide clients with IT Service Management governance and guidance
Collaborate with client business and IT areas to ensure our solution meets current needs and anticipates future requirements