Job Description :
Roles & Responsibilities:
Working knowledge of basic configurations such as Business Rules, Client Scripts, Script Includes, Access Controls, Notifications and Workflows.
Experience with building custom applications on ServiceNow
Knowledge of web-based development technologies specifically – JavaScript, Ajax, HTML, Angular & CSS
Experience working on Web Services integrations such as REST, JSON & SOAP and working in a SAAS Environment.
Working & implementation experience with Service Portal.
Functional knowledge of Project Management, Agile and SDLC Methodologies.
Strong skills/experience with Incident Management, Change Management, Configuration Management, Service Request, Asset Management, Knowledge Management, Project & Demand Management.
Strong communication, interpersonal and collaborative skills
Advanced analytical and problem-solving skills
Self-motivated.