Miracle Software Systems, Inc
Novi, MI
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Job Description :
Miracle Software Systems, Inc. is looking for ServiceNow Analyst/Developer at Atlanta, GA for 12+ months contract engagement with following job description.

Requirement:

Requisition ID: 54398

Requisition Name: ServiceNow Analyst/Developer
Location: Atlanta, GA
Duration: 12+ Months

Job Purpose: ServiceNow Developer Resource assisting in new initiatives and operational support of the ServiceNow platform instance at the Georgia Institute of Technology (Georgia Tech

Major Responsibilities:
Analyze requirements, identify efficiencies and recommend best practices centered around simplicity and supportability.
Implement out-of-the-box solutions to the extent possible for the above process modules in coordination with partner teams.
Assist in defining and grooming user stories for feature requests.
Develop (implement) user stories as assigned.
Document code and solutions for transition to operational support teams.
Train operational support teams and system users on solutions being promoted to production as needed
Assist with user acceptance testing.

Work Experience: 3+ years as ServiceNow developer or administrator

Certifications: ITIL Foundations Certification, ServiceNow developer or system administration certification a plus.

Skills: Strong ServiceNow configuration and development skills, solid understanding of the ITIL framework and all phases of the service lifecycle. Experience with process design and ServiceNow Security Operations module a plus. Experience using Agile development methods, and well versed in leveraging ServiceNow Update Sets and regression testing.

Preferred Qualifications: ITIL Foundations Certification, ServiceNow System Administration Certification

Preferred Skills: ServiceNow Service Portal Development, current experience in Kingston release (or higher

Impact & Influence: This position will interact on a consistent basis with: ITSM team, IT staff and internal stakeholders. This position typically will advise and counsel: ITSM Lead.

This position typically requires a Bachelor's degree, usually in Computer Science, Software Engineering, or a related field.

Interested candidate can send resumes to rputcha(at)miraclesoft(dot)com or call 2 4 8 -4 1 2 -7 1 2 3 for more information.

Regards,

Chandan Raj
Phone: 2 4 8 - 4 1 2 -7 1 2 3
Miracle Software Systems, Inc.
45625 Grand River Avenue
Novi, MI(48374) USA

About Miracle Software Systems:
Miracle Software Systems, Inc. is Premier Partner of IBM and a National Implementation Partner of SAP since 1998.WE have been in business for the last 23 years specializing on SAP Implementations, SOA / EAI / B2B Technologies. We are also a reseller of IBM Software Products. We are a Global Systems Integrator with Presence in 5 Countries. We also have a Large Offshore Facility located in India. We specialize on BPM tools like IBM Lombardi / BPM7.5 and also have a large Sterling Commerce Practice. We also have a large E-Commerce Practice based on IBM Portals / WebSphere Commerce Server. Miracle B2B Practice has been built on WTX / Gentran / Data Power / WPG / Trading Manager / Sterling GIS and other leading Products in the Market. We are based out of Novi, Michigan.