Job Description :
Role: ServiceNOW Business Analyst

Location: Cherry Hill, NJ

Duration: 3+ Months

Interview: Phone and In-person



Required:

Experience with ServiceNow, especially in the PPM modules but overall knowledge to include ITSM is required.
Ability to work with various employee levels to gather, consolidate and document requirements for as-is processes and future needs.
Ability to understand complex programs and translate into easy-to-understand documentation.
Ability to work with MS Office 365 applications (Word, Excel, Outlook, PowerPoint, Sharepoint)
Experience with PMO process and documentation.
Gathering of requirements and documenting as-is business processes and future needs of IT users.
Consolidation of user feedback to develop business requirements for ServiceNow PPM module.
Developing communication materials on ServiceNow PPM project status, system highlights and supporting PMO processes to publish in the ServiceNow Knowledge base.
Excellent written, oral and interpersonal skills.
             

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