Job Description :
Direct End Client: State of NC
Job Title: Service Support Analyst
Duration: 12 Months
Start Date: 06/11/2018
Location: 3700 Wake Forest Rd, Raleigh, NC
Position Type: Contract
Interview Type: In Person Only
Requirement ID: SNC_HD483_VG


Responsibilities:
This is a temporary staff position required to assist in completing 2400 PC refreshes in the next 1.5 years. We have many PCs to replace due to the XP Remediation project that was completed 4 years ago where we had to refresh managed desktops to WIN 7 to be compliant with Microsoft.

Required Skills:
Must possess strong customer service skills and the ability to communicate to both technical and non-technical personnel: Required 3 Years
Needs moderate knowledge and demonstrable skills with Intel/AMD-based computing equipment: Required 3 Years
Needs moderate knowledge and demonstrable skills with Microsoft Office, and O365: Required 3Years
Require experience in PC swap outs: Required 3 Years
Strong organizational skills required: Required 3 Years
Knowledge and demonstrable skills with LAN-attached printing/scanning devices: Required 3 Years
Knowledge and demonstrable skills with Windows OS: Required 3 Years


V Group Inc. is an IT Services company which supplies IT staffing, project management, and delivery services in software, network, help desk and all IT areas. Our primary focus is the public sector including state and federal contracts. We have multiple awards/ contracts with the following states: AR, CA, DE, FL, GA, IL, KY, MD, ME, MI, NC, NJ, NY, OH, OR, PA, SC, TX, VA, and WA. If you are considering applying for a position with V Group, or in partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant.
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