Job Description :
Please contact your "eDataForce " recruiter (Ms. TAS) for immediate consideration.
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* This is URGENT need Therefore any resume submitted MUST have the following *
1 Candidate Full Legal Names:
2 Inclusive Billing rate on C2C:
3 Candidate Available date:
4 Candidate Current city/State:
5 Candidate Phone Contact # Home / Cell:
6 Candidate Email ID:
7 Candidate Visa status:
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REQUIREMENT:
Our client is currently seeking a Service Now Architect at their location in Irving ,TX for duration on 6 Plus Months Contract to Hire .
As a Service Now Architect, you will design, develop, and implement solutions that enables the client to - replace legacy manual processes, quickly find/order what they are looking for, detect/report/resolve issues in time, manage and monitor success of their own services, eliminate gaps, identify opportunities for growth and huge savings and so much more.
Responsibilities
* Lead the design, development, configuration, and maintenance of enterprise Service Management solutions using ServiceNow. Accountable for technical solutions proposed/implemented and all changes pushed to production environment
* Oversee in the design and maintenance of a global configuration management database (CMDB) in ServiceNow
* Deliver passionate, persuasive, strategic, and technically competent ServiceNow expertise to our global user and customer base
* Serve as the Subject Matter Expert (SME) on ServiceNow. Advise customers/users on workflow design
* Manage workload of an offshore development team. Provide functional guidance in their day-to-day activities. Advise them on following best practices and industry standards.
* Development effort includes (but not limited to) enhancements, customized portal webpages, portal consolidation, automated workflow solutions, advanced scripting of business rules, UI policies, client scripts, 3rd party software integrations, bi-directional API-based solutions etc.
* Lead administration of ServiceNow instances (environment sync, upgrades, quarterly patches etc
* Stay current with capabilities of ServiceNow platform. Be proactive about knowledge sharing
* Assist in defining service management strategy for the enterprise
Required Qualifications
* Bachelor''s degree in computer science, computer engineering, management information systems, related discipline, or equivalent experience
* 5+ years of professional experience in design and development in ServiceNow
* Certified ServiceNow Application Developer
* System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
* Deep understanding of ServiceNow platform capabilities
* Expert knowledge of ITSM and ITIL
* Experience implementing best-practices and procedures
Required Skills and Abilities
* Demonstrated leadership, teamwork, and collaboration in a diverse professional setting
* Ability to handle multiple tasks and deliver them on time, exhibiting a high degree of proactive "hands-on" thinking and acting
* Independent motivated self-starter with strong work-ethic
* Ability to deal with ambiguity in a fast-paced environment where every change affects the experience of our customers and users world-wide
* Strong ability to quickly learn and comprehend business processes and problems in order to effectively develop technical solutions to the requirements
* Effective communication skills to interact with all levels - from C-level executives to developers
Preferred Qualifications
* Database design/architecture
* Certified ServiceNow Implementation Specialist
* Certified ServiceNow System Administrator
* Formal ServiceNow training in areas such as:
Advanced System Administration
System Implementation Specialist
Performance Analytics
ServiceNow Scripting
ServiceNow Orchestration
ServiceNow Discovery
* ITIL V3 Foundations Certification
* Agile/SCRUM Training/Certification
Excellent Communication is a MUST