Job Description :
Role: Service Engineer
Location: Waukesha WI - 53188
Position Type: Contract to Hire
Total Experience Required: 4-6 Years


Description:
Responsible for driving service activities (Installation, Calibration, Serviceability, PM) for MR products.
Works closely with cross-functional teams, service operations, product definition, LSDs, Principle Engineers & Architects to define a strategy to develop effective service requirements by having a clear understanding of customer needs and business priorities, then driving the translation of those into technical specifications & product design.
Driving technical solutions and program leadership to improve the product, process or technology.
Identify opportunities for quality and productivity improvements and drive design and implementation to address those opportunities.
Ensuring that the product development process abides to the business Engineering Quality Procedures, Phased Review Discipline and regulatory needs of the applicable markets
Working with the system, subsystem/platform and service leadership teams to deliver quality products on time, within budget and with the necessary features
Planning resources and materials for timely NPI program execution
Defining procedures for field modifications, calibrations, and part replacements
Owning system requirements related to install, calibration, serviceability and PM’s


Mandatory Technical Skills
Bachelor''s Degree in Engineering/Science, or Bachelor’s Degree and 4 years experience within technical discipline or equivalent (defined as High School Diploma/GED and 4 years progressive experience within new product introduction.
4 years experience in project leadership or driving new product introduction. Experience working in cross-functional relationships, strong influential and communication skills
Demonstrated understanding/experience with the New Product Introduction (NPI) cycle
Demonstrated technical depth with problem-solving techniques.
Demonstrated organizational, functional, and leadership expertise to lead teams on a project, sub-system or platform initiative
Strong sense of accountability and ownership
             

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