Job Description :
Need Mandatory Requirements/Time
2-3 years previous IT Service Desk and/or Call Centre experience required in the following areas.

Active Directory knowledge. Creating user accounts, reset passwords, create groups etc.
Office 365 admin console experience
PowerShell experience creating scripts, etc.
MS exchange administration and migration experience
Incident Management experience – Managing incidents including business expectations and
communication
Basic User & Security Group Active Directory administration
Strong knowledge of Microsoft based operating systems with emphasis on Windows 7 and
Office 2007
Experience with using and troubleshooting Outlook 2007 within a network environment
(permissions, calendar sharing, delegation)
Self-motivated achiever who gains satisfaction from providing excellent customer service

Its Active Directory, Office 365, Powershell, Security groups, Permissions.
             

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