Job Description :
Server Admin COTS Specialist (04766)
Albany, NY
24 Months

Job Description:
Duties include but not limited to the following:
1. Act as Technical lead to perform conversion of fuel terminals from modem to network device including working with Networking to obtain ip configuration, apply configuration to the device, and swap the device on-site at various NYSDOT facilities.
2. Act as Server Administrator to perform application installation and configuration (with or without vendor)
3. Act as Server Administrator to analyze, troubleshoot and resolve operational incidents with large scale NYSDOT systems
4. Provide advanced Technical / Analytical support using tools like Splunk for log analysis, and make recommendations for OS, Database and Networking configuration tuning.
5. Act as Server Administrator to perform application upgrades outside of normal business hours
6. Provide advanced Technical support using tools like Wireshark, Process Monitor, netstat, ping, traceroute, telnet etc. to troubleshoot application and connectivity issues.
7. Provide advanced Technical support of application interfaces & system interconnects (Networks, Stealth firewall software, Analog Modems & other embedded devices) to diagnose connectivity issues
8. Perform systems management and optimization tuning for operational system implemented with high availability configurations.
9. Perform scripting (Batch, WMI, Perl, Powershell) and automate the System/OS jobs.
10. Work with business areas to gather and understand business requirements and translate to technical requirements for implementation;
11. Use a ticketing system to track and manage incidents, service requests, problems and changes.
12. Provide on-call support for various DOT systems during Emergency events where DOT is in Emergency Management mode
13. Work with App/Dev SMEs to act as 3rd level support for NYSDOT applications
             

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