Job Description :
Senior UX Specialist
Location: Hartford, CT
Duration: 6-7 months with possible contract to hire
Description:
Under moderate supervision, works in collaboration with UX colleagues and must be comfortable working independently. The Sr. UX Specialist partners with a collaborative, cross-functional team to research, design and usability test digital experiences. This job does not manage others. This job works under moderate supervision: Incumbent performs standard and routine assignments independently to conclusion; unusual problems which may require exceptions to processes or procedures are referred to the supervisor.
Primary Job Duties & Responsibilities
- OAI-sys is the centralized infrastructure technology organization at Travelers. The OAI-sys User Experience (UX) team is looking for a Sr UX Specialist who will partner with a collaborative, cross-functional team to research, design and usability test digital experiences. This individual will work in collaboration with our UX colleagues and must be comfortable working independently.
- May serve as the key point of accountability for UX efforts at the project level. Advocates for user-centered design approaches.
- Practices and encourages collaboration, experimentation, agility, and vigorous inquiry, while maintaining high expectations and attention to detail.
- Provides input into the creation and evolution of design systems and best practices that account for user needs and context, while reinforcing brand values and standards.
- Ensures adherence to UX guidelines across projects.
- Informs UX resource allocation during ideation, prioritization, development, and quality assurance phases of projects.
- Plans and serves as facilitator or observer for UX research and testing efforts. Conducts competitive research and analysis. May report research findings to stakeholders. Translates these findings into design solutions.
- Creates artifacts that include personas, journey maps, user workflows, information architecture, wireframes, and interactive prototypes, within project timelines and budgets.
- Perform other duties as assigned.
Minimum Qualifications
Bachelor''s degree in graphic design, psychology, human factors, social sciences or related field or 3 years of User Experience work experience required.
Education, Work Experience & Knowledge
Typical incumbent experience level 3+ years
Job Specific & Technical Skills & Competencies:
Strong communication, organization, time management and interpersonal skills. Familiarity or basic understating of web-based technologies. Experience with wireframing / prototyping software. Experience in conducting end user research and interviews.
Qualification
Nice to Have
Clerical
Data analysis
Enterprise Databases
Database Management
Programming Languages
Application Development
Programming
Software Development